Learn the five attributes of Emotional Intelligence to help you deal with difficult interactions with peers, staff and clients.
This workshop will help you to better understand your own emotional intelligence and ways you can strengthen your skills in this area when interacting with peers, staff and clients at the workplace.
Learn from Lucette Wesley, Consultant and Master Trainer in various Workplace Mental Health programs and the Psychological Health and Safety Advisor program.
Her 25 years of experience as Manager/Director of large disability claims operations and her personal lived experience has allowed her to understand the impact presenteeism, absenteeism, and disability has on an organization and the challenges Managers face in addressing these, particularly in the area of workplace mental health.
She was selected as one of the top 50 Women of Influence in the Canadian Insurance Industry by The Insurance and Investment Journal in 2014, a long-time supporter of the CMHA as a Steering Committees member for the Bottom Line Conference and Women & Wellness events. She is Past President of the BC Collaborative for Disability Prevention and the BC Lymphedema Association where she previously was an Editorial Board member for the national magazine Pathways. Lucette has actively promoted and supported mental health initiatives in past workplaces and the external community.